When I started selling on Etsy last year in 2022, my shop started from scratch. I remember being excited, and anxious to make that first sell. I poured countless hours into the design before I even began uploading my product listings. To me it was more about creating a brand that resonated with buyers.
I can’t tell you how important it is to setup your Etsy shop right from the beginning. A properly structured shop is like a handshake; it’s your first impression. Before a buyers reads your product description or look at your reviews, they see your thumbnail.
Then they click and once they do, they have entered your world. The notice your shop name, logo, banner, and even your about section. These elements collectively tell a story, your story. They set the stage, letting buyer know who they’re buying from and why they should trust your brand.
An attractive and professionally designed shop assures potential buyers that you take your business seriously. So, from personal experience, I can attest that investing time and effort into setting up your Etsy shop can make a world of difference in your Etsy journey.
The Essence of a Unique Shop Name
Your shop name isn’t just a name, it’s the banner under which you rally your brand and showcase your products. It’s the first thing buyers will notice. A good shop name is memorable and gives potential buyers a glimpse into what to expect from your listings.
I recall the time when I was trying to name my shop. I went through dozens of names, each capturing a different facet of my brand. But then, after days of contemplation, one just clicked – The Design Deeva.
It wasn’t just about sounding good; it was about representing my brand’s core values and represented who I am. It’s part of my name and what I do. Every time a buyer mentioned my shop name in reviews or feedback, I knew they didn’t just remember a name—they remembered an experience with me.
When you’re brainstorming names, start by writing down words that resonate with your brand’s vision, products, and values. Combine them, play around with them, or even coin new terms.
But remember to keep it relevant and easy to remember. It’s also worthwhile to avoid overly common or generic terms; you want to stand out, not blend into the crowd.
Etsy allows you to have up to 20 characters in your Shop name. They cannot have spaces or punctuations. So, you may need to capitalize the first letter of each word to make your shop name stand out.
Also, before you register your shop name on Etsy, you should see if that name is available in a domain name.
A great place to search to see if the name is available in a .com would be NameCheap. They are very affordable, and it’s my go to place for domains. So, if you wanted to name your shop “planners by pearl”
You would need to run the name together.
For example: PlannersByPearl
This is a total of 15 characters. You can check your word counts and character counts at Word Counter.
Then head on over to NameCheap and check to see if YourEtsyShopName.com is available. You never know if your shop will blow up and you need to have that name for branding purposes or to even have a direct link to your shop.
Making an Eyecatching Logo and Banner for Your Etsy Shop
Visual branding isn’t just about creating pretty graphics. Even though this is my speciality. It’s about making sure your visuals represent who you are and gives your buyers a feeling upon looking at them.
The moment someone lands on your Etsy shop, the visuals immediately begin weaving a narrative about who you are, what you stand for, and the quality of products you offer. First impressions matter, and your logo and banner play a pivotal role in shaping that impression.
I’ve conducted numerous Etsy shop audits and I am still surprised to this day about the number of shops I see with blurry banners or no banner at all. Some shops can get away with.
You might see some shops with tons of sales and be thinking how did they get so many sales and reviews with such a basic shop. That is because they have offline marketing and other things going on.
And it is for that reason you shouldn’t go off of what you see other Etsy sellers do. You don’t know what they have going on behind the scenes. All you can focus on is you and what you’re doing for your Etsy shop.
All About The Logos
Diving into logo design, three principles always stand out: simplicity, relevancy, and scalability. A simple logo is not only easy to remember but also versatile across different platforms. Your logo should also be relevant to your brand and the products you sell.
For instance, if you sell vintage jewelry, a modern, abstract logo might not resonate well. Lastly, scalability ensures your logo looks just as good on a business card as it does on a billboard.
I recorded a complete video on What are the BEST Images Sizes for Etsy Shops. Feel free to watch it for step-by-step instruction on how to do it yourself.
If you’re taking the DIY route, tools like Canva, Fotor, or Adobe Photoshop offer great platforms to experiment with your design skills. They offer user-friendly interfaces and templates that can be tweaked to your liking.
However, while these tools are handy, remember that creating a logo requires a keen understanding of design principles. If you’re unsure or want a truly unique design, it might be time to consider hiring a professional.
It’s an investment, but a logo is a long-term asset that can pay dividends in brand recognition. If you don’t want to design a logo for yourself, you can simply hire someone on Fiverr or Upworks to do it for you.
Now Onto The Banner
As for your shop’s banner, it serves as a larger canvas to tell your brand’s story. Etsy has specific size requirements for banners, but I have found a great size that makes the Etsy banner show clear and crisp. I go over those sizes in my video.
Use your Etsy banner to show your products, brand colors, or even have a call to action. Any special announcements can be presented in the banner.
But remember, consistency is key. Your banner and logo should complement each other, presenting a cohesive narrative. Think of it like picking an outfit; everything doesn’t need to match perfectly, but it should all flow together.
When someone visits your Etsy shop, the cohesive branding, the complementary visuals of the logo, and the banner are working together, creating an instant opinion in the buyers mind on whether or not they are going to do business with you.
What to Write in Your Etsy About Section
Your “About” section isn’t just a space for a quick introduction. Buyers today crave authenticity. They don’t just want to buy a product, they want to buy into a story, a journey, and values. The modern consumer is less trusting, and often aligning with brands that relate to.
So, when they come across a seller who opens up, shares their story with honesty and passion, it forms an immediate bond.
Now, what makes an “About” section truly memorable? Start with your journey. Maybe you began crafting as a hobby during college, or perhaps it’s a family tradition handed down through generations. Sharing these tidbits of information gives the buyer a deeper look into what you care about.
Maybe you prioritize sustainability, or perhaps you’re all about bespoke craftsmanship. These are the principles that guide your brand, and it’s essential for customers to know them.
Then comes your unique selling proposition (USP). In a marketplace as huge as Etsy, you’re going to need something that sets you apart from the rest.
It could be the materials you use, the customization options you offer, or even the after-sales service you provide. This USP isn’t just a sales pitch, it’s a promise, a commitment.
Adding a Touch of Video
A picture speaks a thousand words, but a video? Even more. Show behind-the-scenes glimpses of your workspace, the crafting process, or even a day in your life. Photos of your journey, perhaps from your first sale to the latest collection, can be inspiring.
Videos can offer a real-time feel, making the customer feel like they’re right there with you. It’s all about humanizing your brand. In a digital age, any touch of authenticity and realness is like a breath of fresh air.
Writing Clear and Fair Etsy Shop Policies
Shop policies aren’t just fine print, they’re a declaration of how you do business. Depending upon the products you sell, will depend on the type of policies you should include. Etsy pretty much have a policy setup for you.
However, it’s good to add FAQ’s, which you can do by selecting the custom question option. Also, digital products are automatically non-refundable by Etsy’s policy alone. It would be a good idea that you read through everything in your Etsy dashboard in regards to the policies. Certain countries may have to do different things.
Let’s dissect the critical components:
Payment Settings: This is where you walk through and setup your payment methods. You can choose how you want your funds to be deposited. When you first start on Etsy, they hold your money for about a week before releasing it to you. You will set your currency, sales tax if any. Etsy accepts multiple forms of payment even Klarma, ApplePay, GooglePay and more.
Shipping Settings: Customers want to know when they’ll get their purchase. Mention processing times, estimated shipping durations, and the carriers you use. If you offer tracking, this is where you shout about it. For international shoppers, always highlight potential customs or import taxes. This only falls into place if you are selling physical products or have setup a print on demand partner.
Return & Exchange Details: Returns can be tricky, but transparency is key. Specify the conditions under which returns are accepted. In your Etsy dashboard you will go under your policy settings to get everything setup to your liking. It’s very simple. Like I said some product types Etsy has automatic policies concerning them.
And here’s a golden nugget from my journey: Always learn from those who’ve walked the path before you. Skim through the policies of some Etsy top sellers. Notice how they phrase certain things, the issues they cover, and their tone. Follow the best practices.
Key Take Aways
- A well-set-up Etsy shop is key in the competitive marketplace.
- A strong shop foundation aids in both attracting and retaining customers.
- Each shop aspect, from name to policies, should exude professionalism and authenticity.
- Consistency in branding is key to standing out among numerous sellers.
- Clear, transparent policies foster trust and build customer loyalty.
- Customers connect more with brands that present a consistent and authentic image.
- Memorable branding turns occasional buyers into regular patrons.
Don’t wait for perfection—start today! New Etsy Shop Sellers Your 40 FREE Listings!
Whether you’re refining your existing shop or setting up a new one, prioritize a cohesive brand image and clear policies. And I’d love to hear about your journey. Come talk with me over on YouTube.